FanDrive Support

Welcome to FanDrive Support! We're here to help you get the most out of your motorsport event management experience.

Getting Started

For Fans

  • Scan QR Codes: Point your camera at any QR code on a race car to instantly view driver profiles
  • Follow Events: Stay updated with live timing and race updates
  • Explore Teams: Browse team information and driver rosters

For Drivers

  • Claim Your Profile: Scan your QR code and create your driver profile
  • Manage Your Information: Update your racing history, car details, and achievements
  • Connect with Fans: Share updates and connect with your supporters

For Team Managers

  • Team Setup: Create and manage your racing team
  • Driver Management: Add drivers to your team and manage their participation
  • Event Coordination: Organize team participation in events

For Event Managers

  • Create Events: Set up racing events with sessions and schedules
  • Manage Registration: Handle driver and team registrations
  • Live Timing: Manage timing and scoring during events

Frequently Asked Questions

How do I scan a QR code?

Open the FanDrive app and tap the QR Scanner button. Point your camera at the QR code on any race car to instantly access that driver's profile.

How do I create a driver profile?

  1. Scan your assigned QR code or tap "Create Profile"
  2. Sign in with your email
  3. Fill in your driver information
  4. Add your car details and racing history
  5. Publish your profile

Can I manage multiple roles?

Yes! You can switch between different roles (Fan, Driver, Team Manager, Race Engineer, Event Manager) using the role switcher in the app settings.

How do I join a team?

Team managers can invite you via email. Check your invitations in the app or ask your team manager to send you an invitation.

Is my data secure?

Yes, we use Microsoft Azure's secure cloud infrastructure with encrypted data transmission and OAuth 2.0 authentication to protect your information.

Troubleshooting

App won't load

Can't sign in

QR code won't scan

Missing features

Contact Support

Email Support

For technical issues, account problems, or general inquiries:

support@fandrive.net

Bug Reports

Found a bug? Please report it with:

  • Description of the issue
  • Steps to reproduce
  • Your device type and OS version
  • Screenshots if applicable

Feature Requests

We love hearing your ideas! Send feature requests to:

feedback@fandrive.net

Response Times

Community

Social Media

App Information

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